IMPORTANT: Pledge Manager / BackerKit Launching Soon (Part 1)
over 1 year ago
– Thu, Sep 07, 2023 at 03:08:44 PM
Slashers!
***PLEASE READ THIS UPDATE IN IT'S ENTIRETY.***
Our BackerKit / Pledge Manager is all set to launch. The BackerKit Team is currently doing one more review of our account to make sure all is aligned for a smooth process. In the meantime, below we're providing a lot of info to answer the usual questions that pop up as well as to guide you through using BackerKit when you receive your invites.
Q/As
Q: How long do we have to finalize our orders/rewards?
A: You will have until Friday, October 13th (yeah, yeah, we see the date) to finalize your orders. We will LOCK ALL ORDERS at the end of the day on Friday, October 13th. Once orders are locked, you can no longer edit your order, meaning no adding or subtracting items from your order. PLEASE, complete your surveys in a timely manner to save you and our team any issues.
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Q: When will my credit card be charged for my shipping and any additional items I add to my order during the pledge manager phase?
A: Your credit card will be charged Friday, December 1st. If your credit card fails, you will receive notifications/reminders all the way up until fulfillment. After fulfilment is complete, any orders not paid for will be stored for one month. Once that month is over, we cannot guarantee your rewards/orders after that time period as we are not a storage facility. PLEASE, help us help you and complete your surveys and providing your payment on time.
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Q: What if my credit card failed during the Kickstarter process?
A: Not an issue. Your rewards and order will still be in our pledge manager. When checking out you will have a balance not only for your shipping and any items you add, but your balance will also contain the amount you owe from Kickstarter.
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The Process
Invites to the pledge manager will be sent to the email you provided during Kickstarter. If you used Apple Pay, we've seen in the past there being email issues. On the day when we announce all invites have been sent, if you have not received an email from us (be sure to check your SPAM) please reach out to us, and we will assist you in getting into your account.
Step 1
When invites are sent you will receive an email inviting you to the Kickstarter. Once you click to enter BackerKit, you will be given the option to proceed with your current order as is, or to up your pledge level. Example below:

Step 2
Once you get started, you'll be greeted by an introduction message letting you know the pledge level you're proceeding with and what's to come. You must click "Got it. Thanks." to proceed. If your order contains a shirt, you'll be asked a second question which concerns your shirt size. Example below:

Step 3
When you get to the "Add-Ons" section, the Pledge Level portion will show all the items you receive with that pledge level. Below that will be Add-Ons. If you added Add-Ons during Kickstarter, they will be there. If you add additional items to your order, they will also appear there. All Mixtape Massacre products are available in this Add-Ons section. HAVE AT IT. BUT... please be aware, the more you add, the more weight, the higher the shipping (we do not make the rules). Example below:

Step 4
Once you've selected any add-ons and finalized your order, you will provide your address (DO NOT WORRY... you will have up until 2 weeks before we begin fulfillment to change your address in case you move). Example below:

Step 5
Lastly, you will confirm your order and provide your credit card. As noted above, you will have until Friday, October 13th to make any additions / revisions to your order. After that you order will be locked. Your credit card will also not be charged until Friday, December 1st. Example below:

What's Next?
Within the next 24 - 48 hours we will begin the pledge manager with what is called a SMOKE TEST. Five percent of you will receive invites to the pledge manager. Basically, you're guinea pigs. It's our way of 100% knowing the pledge manager is working completely. Once the test is done, the rest of the invites will go out.
We will notify you (provide an update) when the Smoke Test begins. We will notify you again when ALL INVITES go out.
Thanks for your patience and for supporting the project. Stay tuned here for all information pertaining to the pledge manager and next steps.
-- Freddie, Matt, & MJ