When is my credit card charged?
You credit card will be charged in the pledge manager December 1st.
If your credit card fails, your card will need to be updated to receive your pledge.
Last updated: September 05, 2023 10:22
Will this expansion work with the both Escape from Tall Oaks and Mixtape Massacre?
The primary focus of the expansion is Escape from Tall Oaks, but there are additional components included in the expansion for use with Mixtape Massacre as we always like our expansions to add to both games and keep the fun going.
Last updated: June 20, 2023 07:24
Does QUANTUM LEAP contain everything offered in the campaign?
Yes, it contains everything NEW offered in the campaign.
It does not contain the base game, Escape from Tall Oaks, which is required for playing the expansion. You can add it to your pledge through the add-ons.
Last updated: June 20, 2023 07:24
How many players is this game made for?
2 - 6 players.
Last updated: June 20, 2023 07:24
What age is this game recommended for?
Like horror movies, we look at this game as Rated R, given it contains blood, gore, and suggestive themes. Because of that we recommend it for 17+
That being said. The game is meant to be fun and humorous and not meant to be taken seriously. Besides, how many of us snuck into a rated R movie in our day or watched a horror movie with our parents?
Last updated: June 20, 2023 07:24
What if I want to adjust my pledge after the Kickstarter?
We plan to use Backerkit when we are done to allow add-ons, adjustments as well as make shipping and fulfillment a smooth process.
Last updated: June 20, 2023 07:24
When am I charged for shipping?
Shipping will be calculated separately after the Kickstarter campaign ends based on actual shipping costs and will be collected via Backerkit. This allows us to charge shipping fairly for all backers and avoid a ‘one size fits all’ thought process for shipping.
For more information on shipping, check out the “Shipping Info” on the campaign page.
Last updated: June 20, 2023 07:24
How do I choose my shirt size?
Shirt sizes will be chosen after the campaign ends through our pledge manager, Backerkit.
Last updated: June 20, 2023 07:24
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.